Reference

How 7betbd1 Handles Your Personal Information

When you open an account with us and use bKash, Nagad, or Rocket to fund it, you share personal and payment information — this policy explains exactly what we collect, why we collect it, and how it is kept secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and delete dataCookie and device data clarityBangladesh-region eligibility applies
7betbd1 How 7betbd1 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Your account security and data integrity are handled through a combination of technical controls and clear internal procedures. SSL encryption covers all data in transit — every time you log in or submit a payment through bKash, Nagad, or Rocket, that connection is encrypted. Here is how we manage the key areas of your privacy in practice.

Cookies and Device Tracking We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Payment Data Retention bKash, Nagad, and Rocket transaction records are kept for as long as needed to satisfy verification and dispute requirements, then deleted according to our internal retention schedule.
Account Security Measures Login attempts are monitored for unusual patterns. OTP verification is required for sensitive account actions, including withdrawals and contact-detail changes, to confirm it is really you.
Data Correction and Deletion Requests You can request a correction to inaccurate data or ask us to delete your account information by contacting support. We will confirm the action taken once your request is processed.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to the data we hold on your account, ask for a correction, or raise a concern about how your bKash or Nagad payment details have been handled, our support team is the right place to start. We aim to acknowledge privacy requests promptly and resolve them in a reasonable timeframe. You can reach us through the channels below.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your privacy request and our team will log it and follow up with you.

Email Support

Send your data request or privacy concern to our support email address. Include your registered account details so we can locate your record quickly.

Account Help Centre

Log in to your account on mobile or desktop, go to the Help section, and submit a privacy query directly linked to your account profile.

Privacy Policy Questions Answered

Below are questions we hear most often about data, account privacy, and your rights as an account holder on 7betbd1. If your question is not here, reach out through live chat or email support.

We collect your name, contact details, and the mobile wallet numbers you use — bKash, Nagad, or Rocket. Device and session data is also collected automatically when you log in.

Your wallet number is shared only with the payment processor needed to complete the transaction. It is not sold or passed to third parties for marketing or any unrelated purpose.

Payment records from bKash, Nagad, and Rocket transactions are held for as long as required for verification and dispute resolution, then removed under our data retention schedule.

Yes. Contact us via live chat or email, provide your registered account details, and we will locate and share the data we hold on your profile within a reasonable timeframe.

Submit a deletion request through support — live chat, email, or the Help Centre inside your account. We will confirm the action once it has been completed on our end.

This policy applies to account holders in eligible regions. Access to the platform and the scope of this policy depend on your local law and whether your region is supported.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.